2022-12-14 - 签约思普
棒谷科技集团（简称棒谷科技）是大型B2C跨境出口大型电子商务综合体，行业龙头企业之一。
为了提高技术研发部门的工作效率，降低研发成本，棒谷科技使用PLM平台来进行技术研发的管理，在与多家PLM提供商进行长期的交流之后，思普软件凭借对研发管理的深刻理解，领先的MDA技术和灵活地系统架构，在与国外著名PLM软件供应商的激烈竞争中，赢得了客户的高度认可并一举中标。
本项目中，思普软件将提供项目管理、流程管理、设计管理和工艺管理等专业解决方案，帮助棒谷科技梳理研发流程，建设新产品开发的信息化管理平台。
【客户背景】
棒谷科技集团（简称棒谷科技）是大型B2C跨境出口大型电子商务综合体，行业龙头企业之一。
总部位于广州，在香港、深圳、东莞、肇庆、长沙、杭州、宁波、赣州等地等地均设有子公司，现拥有一支数千人的年轻精英团队。 棒谷科技主力运营自建平台综合类商城网站（www.banggood.com），同时深耕eBay、Amazon、 AliExpress和Wish等第三方平台，致力开拓海外市场，覆盖全球200多个国家和地区的消费者。 棒谷科技坚持以客户需求为主导，聚焦核心品类，开发新品，打造优质品牌，持续为客户提供个性化、超预期的购物体验。目前公司有25个品类的30多万种产品在售，与海内外众多知名品牌及30多万家供应商建立了稳定可持续的合作关系。
在企业发展壮大过程中，棒谷科技构建了完善的海内外仓储物流体系，在国内珠三角产业带和长三角产业带，均设有大型仓储物流集散中心；在北美、欧洲、澳洲和日本等客户高度密集区域建有大量海外仓和物流线路。公司IT研发中心拥有电商全生命周期、全流程自研系统及自建站，实现高效业务运作；PB级数据处理能力，成熟的数据湖方案， 高效准确的数据报表分析，协助业务决策。 在提升客户购物体验方面，公司组建专业健全的客服团队提供24小时在线服务，支持英语、法语、德语、日语、阿拉伯语、西班牙语、葡萄牙语、俄语、波兰语和中文共10种服务语言，以及邮件、即时聊天、语音电话和Facebook messenger等7种服务渠道。未来，棒谷将一如既往坚定“把中国的优质商品、优质供应链带到全世界”的企业使命，继续专注耕耘于B2C跨境出口贸易领域，奋楫扬帆，乘风破浪。
Banggood Technology Co.,LTD (abbreviated as Banggood Technology), a large-scale B2C cross-border export e-commerce company, is one of the leading enterprises in the commercial filed.
Headquartered in Guangzhou, Banggood has affiliated companies in Hong Kong, Shenzhen, Dongguan, Zhaoqing, Changsha, Hangzhou, Yiwu and Ganzhou, etc. Now Banggood has a young elite team of thousands of people.Bangood Technology mainly operates its own comprehensive shopping mall website (www.banggood.com), and deeply cultivates third-party platforms such as eBay, Amazon, AliExpress and Wish at the same time. Banggood is committed to expanding overseas markets, covering consumers in more than 200 countries and regions around the world.Banggood Technology adheres to being customer demand-oriented, focusing on core categories, developing new products, building high-quality brands and continuing to provide customers with personalized and beyond-expectation shopping experience. The company currently has more than 300,000 products in 25 categories on sale and has established stable and sustainable cooperative relations with more than 300,000 suppliers and various well-known brands at home and abroad.
In the process of development, Banggood Technology has built a perfect domestic and overseas warehousing and logistics system. In China, there are large-scale warehousing and logistics distribution centers in Pearl River Delta industrial zone and Yangtze River Delta industrial zone. Meanwhile, a large number of overseas warehouses and logistics lines have been built in highly dense customer countries and regions, such as North America, Europe, Australia and Japan.The company’s IT R&D center has a full life cycle of e-commerce, the whole process of self-research systems and self-built station to achieve high-efficient business operations. Petabyte-level data processing capabilities, mature data lake solutions, efficient and accurate data report analysis, all contribute to assist its’ business decisions.In terms of enhancing customers’ shopping experience, the company has set up a professional and sound customer service team to provide 24-hour online services, supporting 10 service languages including English, French, German, Japanese, Arabic, Spanish, Portuguese, Russian, Polish and Chinese, as well as 7 service channels including email, live chat, voice call and Facebook messenger.In the future, Banggood will continue to firmly stick to its corporate mission of "bringing China's high-quality products and supply chain to the world" and focus on the B2C cross-border export trade field. Set sail, and brave the wind and waves!